How do I track my order?

Mobile App

1. Open Transmart app and find My Order in the navigations menu at the bottom.
2. Open In Progress tab to see the ongoing orders.
3. Tap See All Details button.
4. Tap Order Updates on the order with "In Delivery" status. You will find the current delivery progress.
5. Track Order button will appear when you are able to track your order. Tap this button to start tracking.

Desktop

1. Go to www.transmart.co.id and sign in to your Transmart account.
2. Click the drop down menu on your name, click My Order.
3. Open In Progress tab to see the ongoing orders.
4. Click See Details button.
5. Click Order Updates on the order with "In Delivery" status. You will find the current delivery progress.
6. Track Order button will appear when you are able to track your order. Click this button to start tracking.

Need more information?

Send your questions to Transmart Customer Service

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